For Customer Support, Mail Us At kesajewelsjpr@gmail.com

This privacy policy describes how Kesa Jewels (“Company”, “we”, “us”, or “our”) collects, uses, shares, and protects the personal information of users of our website, www.kesajewels.com. The Policy complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using the Site, you agree to the collection, use, sharing, and protection of your personal information as described in this Policy.

Information Collection:

The information we collect through the Site may include:

  • Personal information, such as your name, email address, postal address, and telephone number, that you voluntarily provide to us when you place an order, subscribe to our mailing list, or participate in other Site features that require the submission of personal information.
  • Information about your use of the Site, including but not limited to IP address, browser type, operating system, and data and time stamps, as well as information about the pages you view and the actions you take on the Site. This information is collected through the use of cookies and other technologies, such as Google Analytics.
  • Information about the products you purchase, including the type and quantity of products ordered and the date of purchase.

Use of Information:

We use the information we collect for the following purposes:

  • To process your orders and provide customer support.
  • To send you promotional materials, including newsletters and special offers, if you have consented to receive such communications.
  • To improve the Site and our services.
  • To comply with legal obligations, such as tax reporting requirements.

Sharing of Information:

We share your information in the following ways:

  • With third-party service providers, such as Shopify, to assist us with processing your orders, providing customer support, and conducting other business operations. These service providers are contractually obligated to maintain the confidentiality and security of your information and to use it only for the purposes for which it was disclosed.
  • In response to a request from law enforcement or other government agencies, or as required by law, such as a subpoena or court order.
  • In connection with a sale, merger, or transfer of all or part of our business. In such an event, we will use commercially reasonable efforts to require the recipient to use the information you provide through the Site in a manner that is consistent with this Policy.

Data Security:

We have implemented appropriate technical and organizational measures to protect the security of your personal information. Despite these efforts, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to us and you do so at your own risk.

Accessing and Updating Your Information:

Under the GDPR and CCPA, you have certain rights with respect to your personal information, including the right to access, correct, and delete your personal information. If you would like to exercise these rights, please contact us at support@kesajewels.com.

Changes to this Policy:

We may change this Policy from time to time. If we make any changes, we will post the revised Policy on the Site. Your continued use of the Site following the posting of any changes to this Policy constitutes your acceptance of those changes.

Contact Us:

If you have any questions or concerns about this Policy or our handling of your personal information, please contact us at kesajewelsjpr@gmail.com.

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