At Kesa Jewels, we understand that receiving your order in a timely and secure manner is important to you. That's why we make every effort to process and ship your order as soon as possible. Our goal is to provide you with the best possible service, and we are committed to delivering your order within the time frame specified below.

Domestic Orders: For orders within India, we offer a standard shipping option that takes 3-7 business days for delivery. We will do our best to ensure that your order is delivered within the specified time frame. In case of any delay, we will notify you as soon as possible.

Domestic Shipping Charges:

All Orders Below Rs 2000: Rs 199

All Orders Above Rs 2000: Free Delivery

 International Orders: For orders outside of India, we offer a standard shipping -option that takes 10-14 business days for delivery. Delivery time may vary depending on the destination country and any customs or import duties that may apply. We will do our best to ensure that your order is delivered within the specified time frame. In case of any delay, we will notify you as soon as possible.

International Shipping Charges:

All Orders Below US$ 500: US$ 13.99

All Orders Above US$ 500: Free Delivery

Please note that delivery times are only estimated and may vary due to circumstances beyond our control, such as inclement weather, strikes, or other events. We will do our best to keep you informed of any delays that may occur.

Duties and Taxes:

As every country has its own laws thus the same applies to all the imports and we don’t have any control over the taxes levied by the authorities under any circumstances. It is the whole sole responsibility of the buyer to bear such extra costs involved in order to get the parcel released from the customs of their own country.

We suggest our users, to know more about the duties & taxes please visit your country’s custom department website.

If you have any questions or concerns regarding your shipment, please feel free to contact us at kesajewelsjpr@gmail.com. Our customer service team is always here to help and support you.

Thank you for choosing Kesa Jewels for your gemstone needs. We are dedicated to providing you with the highest quality gemstones and the best possible shopping experience.